Shipping policy

*Tax charged in prices and shipping.

Our commitment is to provide the same quantity of candies in all bags, regardless of their size. While the packaging may vary in dimensions, the amount of sweets included will always remain consistent. We aim to ensure that each customer receives an equal quantity of treats with every purchase, thus guaranteeing a fair and satisfying experience.

Our commitment is to deliver promptly. If you're in Puerto Rico, you might receive your order as early as the next day, although this isn't guaranteed. We allocate a secure 48-hour window to process all orders, ensuring we gather and pack your items efficiently. For those in the United States, expect delivery within 4 to 7 days. During peak times, like holidays, there might be a slight delay, but nothing significant. Once ready, we entrust your package to USPS, our reliable shipping partner.
Being based in Bayamon, Puerto Rico, means proximity works in your favor—closer equals quicker delivery. For example, Puerto Rico-bound USPS Priority orders often arrive the day after dispatch. The same order heading to the U.S. usually takes 5 to 7 business days. Typically, domestic shipments take 5 to 8 days (Monday to Friday). Rest assured, our USPS partnership ensures a speedy delivery. After processing your order, expect your treats to ship the next business day or within two business days. Stay informed by tracking your shipment for estimated arrival.
Keep in mind that we can't change the delivery address once the shipment is en route. If you need to adjust the delivery location, contact us within 24 hours of placing your order. Send an email with the order number and a brief explanation, and we'll respond promptly.
Changed your mind before receiving the order? No worries; we accept cancellations anytime before dispatch. If the order has shipped, refer to our refund policy.
Should a package arrive damaged, if possible, reject it and contact our customer service. If delivered in your absence, follow the outlined steps to reach customer service.
If a shipping discrepancy occurs due to our mistake, we'll collaborate with you to fix it. Reach out within 48 hours of receiving your order.
To initiate a return, notify us via email or phone to expect your package. Once received, we'll dispatch your corrected order.
Questions about shipping? Feel free to contact us at Bayamipr@gmail.com or text 939.245.7388, briefly explaining the issue.
Inspect your order upon arrival and contact us immediately for defective or damaged items. This allows us to assess and resolve the issue promptly.

This site and all its contents are provided on an "as-is" basis, without any warranties, whether express or implied, including but not limited to warranties of title or implied warranties of merchantability or fitness for a particular purpose. CandyWarehouse explicitly disclaims any obligation to update or revise the materials on the site, even though modifications to the materials may occur at any time without prior notice. Your use of the site is entirely at your own risk, and you accept full responsibility for any associated costs. Bayamipr.com is not liable for any damages of any kind arising from your use of the site.