Return and Refund Policy

 

As a consequence of the perishable nature of our confectionery items and in adherence to the Food and Drug Administration (FDA) regulations, Bayamipr.com does not entertain returns for products featured in our catalog. Edible products (ALL CONSUMABLE FOOD PRODUCTS) are only eligible for return if incorrect items are dispatched by Bayamipr.com. We do not accept returns for products that are undamaged or delivered accurately. Customers are responsible for the shipping costs associated with any returned products.
To ensure that you receive the precise product you intend to purchase, Bayamipr.com provides product descriptions with the utmost accuracy. For any queries about a product, please reach out to a customer service representative via email at bayamipr@gmail.com or send a text message to 939.245.7388 BEFORE placing your order.
Food products are non-returnable, so we urge you to exercise caution during the ordering process, as Bayamipr.com cannot authorize Return Merchandise Authorization (RMA) for items received due to customer ordering errors. Unauthorized returns will be considered ABANDONED, with no refund issued.
For broken or defective products, we offer the choice of reshipment or a refund to the customer. We cannot be held responsible for breakage of fragile items during shipping or for products melting when shipped through non-expedited methods in warm weather months.
Refund requests must be submitted within ten days of product receipt and are subject to the criteria outlined above. To initiate a return or refund, kindly contact a customer service representative via email at Bayami.com.
All sales are deemed final.



We hope this information proves helpful. We trust that this list has addressed your inquiry. Feel free to reach out to us for any questions regarding candies, fruits, chocolate-covered fruits, whether for retail or wholesale, or any other matters related to our products.